Guest Sentiment Analytics Solution Description Guest Sentiment Analytics is an AI-driven platform that captures, interprets, and analyzes guest feedback from every touchpoint—reviews, surveys, social media, mobile apps, chat conversations, call logs, and on-property interactions. Using advanced natural language processing (NLP), emotion detection, and behavioral intelligence, the system identifies guest expectations, pain points, satisfaction levels, and …
https://kognos-ht.co.uk/wp-content/uploads/2025/11/CEBS_Copyright_4.webm Digital Twin for Energy Management Solution Description Digital Twin for Energy Management is an advanced, data-driven platform that creates a virtual replica of a hotel or resort’s physical infrastructure-covering guest rooms, HVAC systems, chillers, boilers, lighting networks, elevators, corridors, kitchens, pools, and entire building zones. The system continuously analyzes real-time sensor data, equipment behavior, …
Smart Access & Keyless Entry Solution Description Smart Access & Keyless Entry enables guests to unlock their rooms, suites, and hotel facilities using only their mobile devices—eliminating physical key cards and reducing friction across the guest journey. The solution integrates secure digital keys, encrypted mobile credentials, and hotel PMS data to create a seamless, contactless …
A Smart, Hands-Free Concierge for Every Room Luxury & Experience-Driven Deliver effortless convenience with an intelligent in-room assistant that responds to guest requests, streamlines service interactions, and enhances comfort through voice-driven room control. Designed to elevate hospitality standards and create memorable, modern guest experiences. Intelligent Voice Concierge for Next-Generation Hospitality Technology-Forward & Operational Empower guests …